ABOUT US
Ottawa’s Finest Towing And Roadside Assistance Service Provider
Our Story
At OnPoint Towing, we are more than just a towing company — we are your reliable roadside partner. Based in Ottawa, we have built our reputation on trust, efficiency, and a customer-first approach. Whether it’s an unexpected breakdown, an accident, or a simple vehicle transport, our team is always ready to get you back on the road safely. With fully licensed and insurance-approved services, we combine professionalism with care, and our drivers are trained, experienced, and dedicated to delivering quick response times without compromising safety.
What began as a small local service has grown into a trusted name across Ottawa and the surrounding areas. Over the years, our commitment has remained the same: to be there when you need us most, providing dependable service that puts your safety first.
Our Mission
From 24/7 emergency roadside assistance to car lockouts, mobile tire service, jump starts, fuel delivery, flatbed towing, parking enforcement, and long-distance towing, OnPoint Towing is here to handle every roadside challenge.
Our customer-first approach means we focus on more than just moving your vehicle — we prioritize your safety, convenience, and peace of mind. No matter the situation, our experienced team works quickly and efficiently to reduce stress and get you back on the road as soon as possible.
With professional operators, modern equipment, and around-the-clock availability, we’re the trusted choice for drivers across Ottawa and surrounding areas. When unexpected vehicle problems strike, you can count on OnPoint Towing to deliver reliable, affordable, and hassle-free solutions — day or night.
What We Do
At OnPoint Towing, we take pride in offering fast, dependable, and affordable towing services in Ottawa and surrounding areas. Our skilled team is available 24/7, ensuring that help is always just a phone call away — whether you’re dealing with a breakdown, a flat tire, or a vehicle lockout.
We go beyond traditional towing. From emergency roadside assistance and battery boosts to fuel delivery, mobile tire service, and long-distance towing, our goal is to keep you safe and get you back on the road with minimal delays.
With OnPoint Towing, you can always expect:
Quick response times across Ottawa and nearby communities
Professional and friendly service
Licensed, insured, and experienced operators
Transparent, competitive pricing with no hidden fees
When vehicle troubles interrupt your plans, trust OnPoint Towing to deliver the support you need — anytime, anywhere.
Customer Testimonials
EXCELLENT Based on 16 reviews Posted on Anas AbbadiTrustindex verifies that the original source of the review is Google. Such a great tow truck driver very friendly and professional. My car broke down and I thought it was a battery problem, but he quickly figured out it wasn’t and guided me to a workshop. Even though it was a Friday night, he didn’t hesitate to help and treated me like a younger brother. The price was very fair, and the service was fast and reliable. Truly excellent customer service highly recommended. Thank you, brother!Posted on XAVIER ThomasTrustindex verifies that the original source of the review is Google. Get this guy to tow your car if your even in a situation that needs one. Extremely nice stand up dude. Offered to pick me up and drive me to collision center. Only calling him and recommending him to anyone I know from now onPosted on Abigael MutondoTrustindex verifies that the original source of the review is Google. I had an amazing experience with On Point towing today! My rear tire had an alignment problem near the airport and we almost crashed. I was stressing but the worker showed up in less than 4 minutes without me having to call. He even went back to pick up a family member for us at the airport and delivered the car carefully at the garage. Awesome work would recommend!!Posted on Élissa CameronTrustindex verifies that the original source of the review is Google. I had gotten a flat and didn't have a locking nut to change the tire. Not only did he show up in less then 20 minutes , but brought me to a location that was able to extract my tire and had me back on the road in less then an hour. Quick and flawless, all around great service !Posted on Alain BrosseauTrustindex verifies that the original source of the review is Google. After hitting a deer while driving, the car was not drivable. Mazan from Onpoint Towing & Recovery happen to pass by on Hw 416 Northbound. He stop and while waiting for OPP he stayed with us, ensuring our safety. After police report, he towed the car to their storage yard and took time to drive us to the nearest car rental place. He was providing us comfort and empathy. Thanks to himPosted on Adam MorrisTrustindex verifies that the original source of the review is Google. At Christmas, I was broadsided in a parking lot and the cars were stuck together via their bumper hooked through the frame of my door. The other drive and I could not get the cars apart. Mazen happened to drive past the plaza and saw what was happening and came over to help. With his help and expertise, after almost 2 hours of work, we eventually got the cars apart and he got my car to his yard, then the police for the reporting the next day (on December 24th no less). He went above and beyond to help us out in a stressful time - I'd recommend his towing services above any other that I've used in Ottawa. If you're stuck, give OnPoint a call! Thanks again Mazen!Posted on Amina DiraneTrustindex verifies that the original source of the review is Google. My car broke down and wouldn’t start, after realizing it was more than a battery issue I had to tow it to my mechanic’s garage. I reached out to OnPoint Towing. Mazen, who was the tow truck driver was so amazing. He was fast and efficient. He arrived when he said he would and most importantly he did not damage my car while towing it. Great service and would only be using them if I need my car towed. Highly recommend.Posted on yesmin MohamedTrustindex verifies that the original source of the review is Google. I was stuck on the highway with a flat tire and called OnPoint Towing. They arrived within 15 minutes, which was such a relief, especially since other towing companies I’ve used in the past took hours. The driver, Mazen was super kind and efficient. He got everything done so quickly. I was stressed, but he really helped put me at ease. I can’t recommend them enough. Thank you again!Posted on Tarık DavutoğluTrustindex verifies that the original source of the review is Google. To start off with, Mazen was very professional and nice. It was a pleasure meeting him. After contacting him, he was there within minutes. He was able to get my car out of the ditch with ease. Paying was very easy and I was provided with all the details that my insurance required for the refund. I highly recommend!Posted on Soufiane El wadiaTrustindex verifies that the original source of the review is Google. Would definetly recommend dealing OnPoint Towing & Recovery, especially Mazen. He was super helpful, patient and top notch service.